Commit to consistency.
Late Cancel / No Show
You must cancel online or via phone/email at least SIX HOURS prior to class starting to avoid a late cancellation penalty. If you cancel within six hours or no-show to the class, you will lose the class credit or, if you’re an unlimited member, you pay a $10 late cancel penalty fee.
If you have a confirmed spot in a waitlisted class and you are not at the studio 3 minutes before class starts, your spot will be forfeited. If you’re on your way, we will hold the spot if you let us know in advance, but otherwise your spot will be released.